Initial Product Configuration
Builder Toolkit
Low-code toolkit for initial product configuration.
Implementation Services
Solartis professional services for your initial implementation.
Requirements Analysis
Our methodology for defining your initial product requirements.
Implementation Methodology
Our implementation methodology for initially configuring your product.
Ecosystem / Integrations
Check out our growing list of ecosystem and integration partners.
In Production and Ongoing Maintenance
Self-Service Builder Toolkit
Self-service low code toolkit for insurance product maintenance.
Report
Solartis reporting and analysis tools and options.
Explore
Book of business level “what if” analysis and bulk policy changes.
Monitor
Full system monitoring services and tools (24/7).
Solartis Administer
Transaction professional (BPO) services.
Search
Solartis customers use our BPO services to support all back-office processing needs. We combine best-in-class human resources with Robotic Process Automation (RPA) technology and a Solartis proprietary workflow engine. It allows carriers and insurance administrators to hit the ground running for new books of business that are not yet ready for automation or on existing books of business to eliminate the processing challenges of their legacy systems (backlogs, duplicate entry needs, quality problems, resource retention issues, etc.).
Submissions
Rate/Quote
Bind
Issuance
Tax Services
Renewal Setup & Claims
Endorsement
Inspections
Cancel & Reinstate
Accounting
Special Projects
Streamline and automate the submission process with the right combination of automation and manpower. Improve your client experience with faster turnaround time (TAT) and fewer errors.
Our team of experts manages the labor-intensive rate and quote processes so that you can channel your administrative staff to higher-level, customer-focused goals.
With a combination of human and technical resources, Solartis facilitates policy binding to ensure accurate, consistent, and rapid development of the binding agreement.
Solartis Customer Delivery includes a process that completes final policy issuance meeting fast turnaround time and high quality standards.
Outsource general and state-specific tax services to Solartis and channel internal resources to higher-level strategic objectives.
Solartis will track policy status, issue reminders to clients and customers, provide claims servicing and support, and accurate data and reports to improve the customer experience.
Solartis takes on the resource-intensive endorsement process, conducting reviews and updates and issuing new documentation when necessary.
We review and enter inspection reports into the record, ensuring issues are flagged and resolved. Channel your resources to higher-level strategic objectives instead.
Solartis will track policy status, issue communications to providers and insureds, and proactively manage cancel and reinstate services on your behalf.
Accurate, streamlined, and efficient reporting and tracking of invoicing, reconciliations, receivables and disbursements.
Insurance is complicated. Sometimes, Solartis Customer Delivery clients have the need for support that doesn’t fit neatly into one of these categories.
Our flexible, agile response to new customer requirements is a point of pride. Let us apply our deep industry knowledge and rapid implementation methodology to get a special project up and running faster than you thought possible.
Solartis team members work directly with operational and underwriting staff to minimize time-consuming administrative activities. We are experienced in every task associated with insurance policy administration and many other activities.
The majority of our outsourcing relationships begin with a single business process or task, so you can assess our capabilities, the quality of our team, and the accuracy of our work without making a substantial commitment.
We start with a systematic verified approach that enables our teams to transition their administrative activities efficiently and accurately. Once Solartis Customer Delivery services are in place, our Service Level Agreement, quality control procedures, and workflow and reporting tools ensure accuracy, timeliness, and total transparency, of your administrative tasks and activities.
Solartis pricing operates on a transaction-based model, ensuring you only pay for what we process for you. This cost-saving approach differs from the traditional FTE model, where payment is fixed regardless of workload availability. Now, you can focus on process management rather than people and volumes.
Solartis Customer Delivery provides flex operational capacity to scale quickly for busy periods, enabling you to issue policy documents on time.
We understand that the amount of work done can vary daily. Our skilled team is well-versed in a wide range of vendor and in-house systems, allowing you to refocus on core business initiatives while entrusting us with the administrative burden.
Insurers and MGAs deal with a myriad of challenges impeding business processes. From growing administrative backlogs to high staff turnover, insurance businesses are struggling to maintain quality and allocate resources effectively.
Our Guide to Insurance BPO breaks down core challenges insurers and MGAs face and how business process outsourcing can transform workflows.
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